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Home Autos

Tesla refunds clients for duplicate expenses, gives $200 merchandise

Company News by Company News
April 8, 2021
in Autos
1 min read
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Tesla refunds clients for duplicate expenses, gives $200 merchandise
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This picture of a manufacturing model of Tesla’s Mannequin Y was included within the firm’s This autumn 2019 earnings report.

Tesla

Tesla has refunded clients it charged twice for brand new automobile purchases made on the finish of the primary quarter, CNBC has realized.

The refunds adopted CNBC’s reporting on the duplicate expenses and a video assessment by “On a regular basis Chris,” Christopher T. Lee, on YouTube, urging different Tesla patrons to make use of a cashier’s examine if they may, as a substitute of permitting Tesla to debit their checking account instantly.

Six clients in California and North Carolina who spoke with and shared data with CNBC discovered that their refunds took a few week to return by means of after they initially complained to Elon Musk’s electrical automotive firm.

These clients obtained their refunds on or earlier than April 1, together with funds for overdraft charges which Tesla’s duplicate withdrawals from their accounts had triggered.

This week, Tesla additionally prolonged affected house owners an apology by way of e-mail and gave them a $200 credit score to spend…



Supply cnbc.com

Tags: chargescustomersduplicatemerchandiseoffersrefundsTesla

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